Code of Conduct
Updated 26/02/2026
ZENEZEN is committed to creating a kind, respectful and professionally supportive environment for everyone involved in our classes.
This Code applies to all participants, instructors and contributors.
By attending a ZENEZEN class, you agree to the standards below.
1. Respectful Participation
All participants and instructors are expected to:
- Treat others with courtesy and respect
- Engage constructively and professionally
- Respect differences of background, experience and opinion
- Contribute to a safe and supportive learning environment
We welcome robust discussion. We do not tolerate hostility or intimidation.
2. Unacceptable Behaviour
The following behaviours are not permitted:
- Harassment, bullying or intimidation
- Discriminatory or hateful language
- Unwanted sexual attention or inappropriate remarks
- Threatening, abusive or aggressive conduct
- Repeated disruption of the session
- Deliberate interference with the learning environment
This applies to spoken contributions, in-meeting chats, private messages related to the session, and any follow-up communications connected to the class.
3. Instructors
ZENEZEN expects instructors and contributors to:
- Maintain professional boundaries at all times
- Avoid discriminatory, abusive or inappropriate conduct
- Respect participant confidentiality
- Deliver sessions in good faith and with reasonable care
Concerns regarding instructor conduct may be reported directly to ZENEZEN and will be handled seriously and impartially.
4. Recording & Intellectual Property
Participants may not:
- Record sessions without prior written consent
- Share login links
- Redistribute class materials or recordings
- Share paid content publicly or privately
All materials remain the intellectual property of ZENEZEN and/or the instructor.
Unauthorised recording or distribution may result in removal from the session and further action where appropriate.
5. Confidentiality
Some sessions may involve personal or professional reflection.
Participants agree not to share private contributions made by others outside the session without consent.
6. Removal from Session
ZENEZEN reserves the right, at its reasonable discretion, to:
- Mute participants
- Remove participants from a live session
- Restrict access to future sessions
Where behaviour breaches this Code of Conduct, removal may occur without refund.
7. Reporting Concerns
If you experience or witness inappropriate behaviour, please contact us here.
We will investigate all concerns robustly, fairly and confidentially.
8. Updates
We may update this Code of Conduct from time to time. The version in effect at the time of booking applies to your participation.